our vision & Mission Statement

 

Speed Clean Services is committed to delivering the exact services our commercial and residential cleaning customers want, listening closely to their expectations, taking a pro-active approach in defining their needs, and building the best partnering relationship possible. We are also committed to acting with honesty and integrity at all times in all aspects of our business, to being professional in doing our job, while delivering a consistent high level quality of work. Our corporate commitment to our vision, mission and principals will be demonstrated through our hands-on involvement in the daily management and operations of our company. Our foundation and our future will be built upon a reputation for personal and corporate integrity and a strict adherence to the highest professional standards in the industry.

Our corporate motto is "If it’s cleaning – we do it" - Since 1980

Our work team

 
 
 
 
 
shelly neumann
President
 
 
 
 
 
Dennis Neumann
C.E.O.
 
 
 
 
 
Meghan Laclair
Office Manager
 
 
 
 
 
D.J. Neumann, M.C.R.
Director of Operations
Tri-Master Certified Technician
with the I.I.C.R.C.
 
 
 
 
 
Ken Muscat
Administrative Assistant
 
 
 
 
 
Dan Sipes
IICRC Certified Technician
 
 
 
 
 
Earl Miller
IICRC Certified Technician
 
 
 
 
 
Aaron Fortune
Technician
 
 
 
 
 
Matt Schaubroeck
Technician
 
 
 
 
 
Griffin Grams
Technician
 
 
 
 
 
Janelle Stewart
Technician
 
 
 
 
 
Nichol Hodges
Technician
 
 
 
 
 
Tracey Miller
Technician
 
 
 
 
 
Nate Kazor
Technician
 
 
 
 
 
Jake Schulz
Technician
 
 
 
 
 
Ryan Harte
Technician
 
 
 
 
 
Lisa Neumann
Technician
 
 
 
 
 
Maurice The Gorilla
"Unofficial" Mascot of Speed Clean

 

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our history


The Early Years In Speed Clean
Dennis & Shelly Neumann
August 20, 1984
Mt. Clemens Farm City Festival

In1980 Dennis Neumann founder and CEO and Shelly Neumann President of Speed Clean Services opened business in a small office on the 2nd floor in the Media building in downtown Mount Clemens where the Macomb County Administration building now stands. The company started out as a residential carpet and upholstery cleaning company servicing Macomb, Oakland and Wayne County. Within a year, a commercial carpet cleaning and floor maintenance division was established which included all the Macomb County buildings and several office buildings that required our carpet and upholstery cleaning services. Throughout the years the company had diversified into several divisions to include janitorial service, tile and grout cleaning, hard surface floor care, wall washing, emergency water damage cleaning and dry out service. In 1986 The company sold the janitorial division and concentrated on carpet cleaning and related services of the truck-mount system that the company acquired. In 1992 Speed Clean moved its location to Fraser, Michigan on Masonic Blvd. and began increasing our commercial carpet cleaning division. Then in 2003 the company purchased their own building on 14 mile in Fraser and introduced an automobile detail center. After experiencing a heavy growth we had to move to larger quarters in 2008. Today the company has a 8,000 square foot facility to handle all our cleaning equipment and service vehicles at night and a complete detail center which Dennis Neumann and his associates over the years closely monitored every step of the way. He soon realized that his clients needed a company to handle all the cleaning from carpets and upholstery to emergency water damage and dry out services. The company motto is “If it’s cleaning – we do it”


Old Advertisement for Speed Clean Services in the 80's

At Speed Clean Services we are customer focused and customer driven. Our business philosophy of service, with related capabilities, is the key to our success. Let us put our cleaning capabilities to work for you. We have a professional leadership team – knowledgeable and committed to excellence. Speed Clean Services leadership team has proven itself to be strong, experienced and stable. Our experienced management team brings forth a wealth of fresh ideas, processes and experiences to strengthen Speed Clean Services even more. The talent and commitment of all Speed Clean Services employees helps make us a responsive local leader.
We’re a “hands-on” company. Speed Clean Services leadership team is responsible and accountable. And finally, we have a vision that is constant and unwavering: To be our customers’ best vendor. This is who we are and how we operate. We’re delivering on our commitment to drive excellence into all that we do.

We believe that great customer service and open lines of communication are essential in customer satisfaction. Our personal approach and customized management systems allow us to create a unique blend of carpet, upholstery services to precisely meet the cleaning needs of our customers. We are committed to meeting and exceeding client expectations by providing superior cleaning services, and by carefully managing quality control processes. Our commitment to quality ensures a clean and healthy home and office environment.
Our services include all of Macomb, Oakland and Wayne Counties.

 

Employee Training

Our expert technicians are trained in all phases of the business and are uniformed. All Speed Clean Services technicians are employees - NOT subcontractors. They are professionals you'll feel comfortable to have handle your needs - the highest trained technicians in the industry, backed by over 35 years of proven cleaning methods, and the highest quality standards in the industry.

Our technicians are diversely trained in various fields in the industry and are certified by the Institute of Inspection Cleaning and Restoration (IICRC).

The certifications we carry are:


MTC - MASTER TEXTILE CLEANER
MSR - MASTER FIRE & SMOKE RESOTRER
MWR - MASTER WATER RESTORER
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JTC - JOURNEYMAN TEXTILE CLEANER
JSR - JOURNEYMAN FIRE & SMOKE RESOTRER
JWR - JOURNEYMAN WATER RESTORER
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CCT - CARPET CLEANING
SMT - STONE, MASONRY & CERAMIC TILE CLEANING
SRT - FIRE & SMOKE RESTORATION
UFT - UPHOLSTERY & FABRIC CLEANING
WRT - WATER DAMAGE RESTORATION
OCT - ODOR CONTROL TECHNICIAN
AMRT - APPLIED MICROBIAL REMEDEATION TECHNICIAN
CRT - CARPET REPAIR & REINSTALATION TECHNICIAN
HST - HEALTH & SAFTEY TECHNICIAN
ASD - APPLIED STRUCTURAL DRYING
CRT - COLOR REPAIR TECHNICIAN
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MICRO MOLD REMEDEATION CONTRACTOR CERTIFICATION
MICRO MOLD INSPECTIOR CERTIFICATION
E.P.A. LEAD PAINT RENIVATOR
OSHA GENERAL INDUSTRY SAFTEY & HEALTH CERTIFICATION
AQUA MIX TILE AND STONE RESTORATION, MAINTENANCE & PROBLEM SOLVING
STEAM WAY ADVANCED SPOT & STAIN REMOVAL TECHNICIAN
DUPONT TEFLON ADVANCED TRAINED TECHNICIAN
3M SCOTCHGUARD TRAINED APPLICATOR
FLIR THERMAL IMAGING CERTIFICATION
XACTIMATE 27.5 - LEVEL 2 CERTIFIED USER

To take our tile and grout restoration to the next level our staff also attended AQUAMIX certification and training. This course covered advance cleaning, sealing, color grouting, and proper identification of stones (natural & man made), masonry, & ceramic tile. Also it covered advance problem solving skills.

Not only have our technicians been trained in the above classrooms, we also attend regular continuing education courses. These are vital in staying on top of the most recent technological advances in our field.

The Training
Among the many certifications that our various technicians carry, Speed Clean feels that it is very important to maintain a level playing field with our staff. Speed Clean Services holds various In-House training seminars that feature hands on education in accompany with textbook standards. The combination of improved vocabulary along side with hands on problem solving, allows for our staff to have a well rounded education in the field. It is mandatory that all of our staff attends these various seminars whether or not it is in their field of expertise. Because of this, at Speed Clean all of our technicians are well rounded, diversified, and ready to handle any situation in all aspects of the industry.

 

Understanding the Certifications

CCT:The Carpet Cleaning Technician course teaches the fundamentals of carpet cleaning. Topics include fiber types and characteristics, fiber identification, carpet construction and styles, dyeing at the mill, soil characteristics and the chemistry of cleaning. This course will also introduce the technician to the 5 methods commonly used in carpet cleaning. The differences between the CCT and CMT courses are, basically, a focus on either general or residential versus commercial applications.

UFT: The Upholstery & Fabric Cleaning Technician course covers upholstery fiber categories, fiber identification and testing, manufacturing of the fiber & fabric, chemistry of cleaning, upholstery cleaning methods, protections, spotting and potential problems. A student will have a specific knowledge about fabric and fiber content, as well as furniture construction. This enables students to identify limitations and potential cleaning related problems, on a given piece of upholstery.

OCT: The Odor Control Technician course covers olfaction and odor, odor sources, detection process, theory of odor control, equipment, chemical options and applications. The student will learn how to address odors caused from biological sources such as decomposition, urine contamination, and mold, combustion sources such as fire and smoke damage, and chemical sources such as fuel oil spills or volatile organic chemicals.

RRT: The Carpet Repair and Reinstallation Technician course teaches techniques and safety issues related to carpet repair and re-installation, carpet construction, inspection process prior to cleaning, tools of the trade, floor preparation, adhesives, carpet cushion installation, trackless strip and moldings, seaming, and proper stretching. This class also teaches various repairs that the carpet cleaner/restorer may come up against while dealing with an installed textile. This knowledge will enable the technician to recognize and avoid installation problems that may arise while performing carpet cleaning as well as how to correct many issues encountered.

WRT: The Water Damage Restoration Technician course is designed to teach restoration personnel that perform remediation work to give them a better concept of water damage, it’s effects and techniques for drying of structures. This course will give residential and commercial maintenance personnel the background to understand the procedures necessary to deal with water losses, sewer back flows, and contamination such as mold.

AMRT: The Applied Microbial Remediation Technician course covers mold and sewage remediation techniques to individuals engaged in property management, property restoration, IEQ investigations or other related professions. Emphasis will be placed on teaching mold and sewage remediation techniques to individuals who will perform these procedures in the field. Course graduates will be adequately equipped to perform remediation services, while protecting the health and safety of workers and occupants.

SMT: The Stone, Masonry, & Tile Care Technician course provides precise information for the proper maintenance and cleaning of natural and man-made (cultured) stone, ceramic tile, masonry, and grout surfaces. Students will learn the theory behind and reasons for proper tools, chemicals and equipment. Emphasis will be placed on protecting surfaces, technicians and building occupants. Students completing the course will be adequately equipped to perform maintenance-related tasks involving stone, masonry and ceramic tile surfaces.

SRT: The Fire & Smoke Restoration Technician course concentrates on technical procedure for successfully completing the restoration of a fire and smoke damaged environment. Students will learn how to combine technical procedures with a practical approach to managing the job site and how that relates to pricing the job.

ASD: The IICRC-approved Applied Structural Drying course is designed to teach the effective, efficient and timely drying of water-damaged structures and contents, using comprehensive classroom and hands-on training, in order to facilitate appropriate decision making within a restorative drying environment.
Clean
CRT: The Color Repair Technician course addresses the history of color, color theory, natural and synthetic dyes, dye methods, types of dyes, types of fibers, carpet styles and dye procedures. Other topics covered include color related cleaning issues such as fading, color loss due to contamination or bleaching, and the use of cleaning agents that may affect or remove color from carpet.

HST: The Health and Safety Technician course is a must for anyone performing restoration or mold remediation! This course is provided to increase safety in your workplace and reduce your company’s risk of costly fines and penalties. It is also designed to put you ahead in the restoration industry to show insurance companies you and your staff are ahead of the competition regarding health and safety. Topics to be covered are: OSHA standards, Inspections, Citations and Penalties, Record keeping, Personal Protective Equipment (PPE), Hazard Communication, Hazardous Materials, Confined Spaces, and Blood borne Pathogens.



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As technicians accumulate various certifications, they become eligible for advanced designations: Requirements to obtain these prestigious designations are outlined below.As technicians accumulate various certifications, they become eligible for advanced designations: Requirements to obtain these prestigious designations are outlined below.

Requires

CCT or CCMT + UFT +
OCT or CRT or RRT

JOURNEYMAN TEXTILE CLEANER (JTC)

One year active service in the industry after original certification date, plus attainment of specific designations. Designation will automatically be awarded upon attainment of the proper credits.

Requires

UFT + OCT + FSRT

JOURNEYMAN FIRE & SMOKE RESTORER (JSR)

One year active service in the industry after original certification date plus attainment of specific categories.

Requires

CCT or CCMT + WRT + RRT

JOURNEYMAN WATER RESTORER (JWR)

One year active service in the industry after original certification date plus attainment of specific categories.

Requires

CCT OR CCMT + UFT + OCT +
RRT or BRT + CRT

MASTER TEXTILE CLEANER (MTC)

A minimum of three years after original certification date plus attainment of specific certifications.

Requires

CCT or CCMT + UFT + OCT +
FSRT + HST or equivalent

MASTER FIRE AND SMOKE RESTORER (MSR)

A minimum of three years after original certification date plus attainment of specific certifications.

Requires

CCT OR CCMT + RRT + WRT +
ASD + AMRT or AMRS +
HST or equivalent

MASTER WATER RESTORER (MWR)

A minimum of three years after original certification date plus attainment of specific certifications.

 

Our Guarantee

When you choose Speed Clean Services your complete satisfaction is guaranteed. Our experts are exactly that... EXPERTS! In other words you can rest assured that they are not learning on your treasured carpet or furnishings. Our technicians are ever mindful of your need and concerns, and will be more then willing to share their expertise with you. We feel that education is a key factor to success.